Question 1

How do I book a campground?

Accepted Answer

Find a campground you like, select your dates and number of guests, then click "Reserve". You'll need to be logged in to complete your booking.

Question 2

Can I cancel my booking?

Accepted Answer

Yes, you can cancel a booking from your "My Bookings" page. Navigate to the booking you want to cancel and click the cancel button.

Question 3

Do I need an account?

Accepted Answer

You can browse campgrounds without an account, but you'll need one to make bookings, leave reviews, and save favorites.

Question 4

How do reviews work?

Accepted Answer

After visiting a campground, you can leave a review with a 1-5 star rating and written feedback. You can write one review per campground and edit or delete it at any time.

Question 5

Where does your campground data come from?

Accepted Answer

We aggregate data from trusted public sources including Recreation.gov (RIDB), OpenStreetMap, and community contributions. Our team verifies listings for accuracy.

Question 6

I found incorrect information. How do I report it?

Accepted Answer

On any campground page, you'll find a "Report a problem" button and a "Suggest an edit" button. These let you flag issues or propose corrections that our team reviews.

How can we help?